Company Profile: Accenture is a global management consulting, technology services and outsourcing company, with more than 244,000 people serving clients in more than 120 countries. The company generated net revenues of US$25.5 billion for the fiscal year ended Aug. 31, 2011 and it included outsourcing revenues of US$ 10.6 billion. Close to 30% of Global Multi-Process Procurement Outsourcing market share
Managed Spend: Manage more than US$35 billion in annual spend (non-core spend) for clients and transact more than US$38 billion. Offer end-to-end outsourced S2P services in the global market and has more than 4,000 procurement resources and 1000+ PO specialists. PO contributes more than US$ 750 million and strong 10 year track record in Procurement Outsourcing (PO).
Sourcing & Category Management: strategic sourcing, e-Auctions and spot buy; Procurement services: buying support, PO and invoice processing, T&E processing, contract services, supplier services, supplier enablement and control, event management services, and application management; and business insights—compliance reporting, reporting and analytics, SLA reporting.
Key Clients: Deutsche Bank, DHL, Unilever, HOCHTIEF, ING Bank, Microsoft, Washington Gas Light, City of London, Erste Bank, Bank of Ireland, National Australia Bank, Miami University, UK Ministry of Justice, Consip Spa, Comerica, etc.
Category Expertise: IT/telecom, contingent labor, marketing, facilities/real estate, MRO, HR services, travel services, professional services, and utilities/energy, etc.
Vertical & Geography Mix: BFSI(60%) is where Accenture dominates followed by Manufacturing, Energy & Utilities, Telecom & Technology, CPG & Retail and Public Sector. Looking to expand into Professional Services, Travel & logistics space.
Geography wise US dominated with 55% share followed by Continental Europe (35%), UK(5%) and Asia Pacific(5%).
Locations: Accenture provides procurement BPO services from locations including Bangalore, Dalian, Bratislava, San Antonio, Warsaw, Toronto, Dublin, Frankfurt, Milan, Paris, London, Madrid, Rome, Sao Paulo, Munich, etc. Expanded delivery capabilities in Philippines in 2010.
PO related Activities: Acquisitions:
In 2006, acquired AdvantiumInc. and Meridian Informed Purchasing Ltd. (MIP) –two companies specializing in profit recovery and analytics.
In 2010, acquired sourcing and BPO services assets of Ariba which strengthened the sourcing capabilities. Moving beyond financial services to manufacturing, Energy & Utilities, etc.
Since 2006 Accenture Invested in a source-to-pay solution based on SAP and Emptoris and still continues to invest on these technologies to develop more Source to Pay solutions.
Accenture marketing efforts are based on "high performance. delivered" campaign. Developed FAO and PO specific marketing literature with several books, case studies, etc.
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