WNS
insurance outsourcing service offerings extend across the insurance value chain
of Property and Casualty, Life,
Pensions, and Annuity.
Services related to Product Development, Sales & Distribution, Policy
Administration, Claims Administration, Analytics, Finance & Accounting and
Customer Care.
With
a dedicated team of over 7,500 professionals for the insurance industry, WNS
manages over 40 million claims per year helping insurers streamline their
claims operations. WNS
recently positioned industry 'leader'
for Insurance BPO in Everest Group's Insurance
BPO PEAK Matrix.
In
January 2012, Australian insurance major Suncorp
gave majority portion of the order worth $220 million to WNS for end-to-end
insurance outsourcing for a period of five to seven years.
WNS
won a $228-million contract from UK-based Aviva in 2008 for all in-scope
services related to Aviva's life & general insurance businesses in the UK
and Canada. Based on the anticipated service requirements of these businesses,
WNS estimates Master Services Agreement could generate $1 billion in revenues
over the life of the contract. WNS also benefits from a recently signed AGS
contract for approximately 580 employees with Aviva's Irish subsidiary,
Hibernian.
In
June 2012, WNS
has acquired South Africa-based Fusion Outsourcing Services in an all cash deal
of over £10 million or $15.5 million. Fusion currently employs about 1,500
people and the centre
currently offers high-end voice services with plans to start financial,
accounting and insurance services.
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