Wednesday, February 22, 2012

Procurement Outsourcing Vendor Profile: Infosys Procurement BPO


Company Profile: Infosys provides business consulting, technology, engineering and outsourcing services to help clients in over 30 countries to build tomorrow's enterprise. Infosys BPO's Sourcing and Procurement solutions provide transformational benefits across the entire Source-to-Procure and Payment value cycle through a Global Operating Model.

Managed Spend: Manage over US$ 17 billion spend, conduct approx 2500 sourcing/e-sourcing events per annum and process 15million PO line items per years for the clients globally. more than 1000 Sourcing and Procurement professionals with over 1500+ man years experience. Procurement BPO contributes around US$100 million in revenues. 

Sourcing & Category Management: Spend Analytics, Evaluate, Negotiate & Buy,  Market/Demand Analysis, Supplier Adoption, Contract Compliance, Accounts Payable, catalog & content management, Supplier performance Management, Contract management, Validations, etc. 

Category Expertise: Management of all indirect & direct categories across industry verticals. Indirect category expertise in IT Hardware & Software, Telecom, Temporary Labour & HR Services, Freight & logistics, Marketing & Travel, Material Office Supplies, Utilities, etc.  
Direct Categories like Manufacturing consumables, repair and operations items, fabrication parts and equipment spares, industrial supplies, etc.

Locations: Infosys PO delivery locations include India (Bangalore, Jaipur, Pune, Gurgaon, Chennai), Brno (Czech Republic), Lodz (Poland), Manila (Philippines), Hangzhou (China), Bangkok (Thailand), Belo Horizontal (Brazil),  Monterrey (Mexico). 

Key Clients: BP, Rio Tinto, Caterpillar, Microsoft, Royal Phillips, etc. Recently Portland Group which has 40 odd clients in Australia.  

Vertical & Geography Mix: Manufacturing is the dominant vertical followed by Pharma, BFSI, Hi-tech, Retail, Utilities, etc. North America followed by Europe, Asia Pacific are the key geographies. 

PO related Activities:
Partnerships: Alliance with SAP to provide Source to Pay Platform based on SAP(SRM). Ariba, Ketera, Oyster, BIQ, Infosys Proprietary tool (CPO Dashboard/SCV platform)  

India’s First Sourcing & Procurement Academy which provides deep domain knowledge in the BPO space and is aligned to International Purchasing & Supply Chain Management Institute. 

Acquisitions: Philips SSC in 2007 that added three delivery centers at Lodz, Poland; Bangkok, Thailand; and Chennai, India. 

In 2011 acquired Portland Group which is a provider of strategic sourcing and category management services in Australia.

2 comments:

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